help

  1. U

    Can't get help from ata

    So just started my back up profile and I've been trying to contact ata to switch servers but the help button isn't working. It's there a reason for this? Do you have to be a certain size to transfer?
  2. N

    Can I get help

    Ok so I updated my game a few days back and lost all my furniture. I closed it and opened it back up and my roommate furniture was back. So I made a ticket. Was promised help but no one has Gotten back to me. Is there anyone on here that can help me?
  3. single_city

    FAQ - General

    ACCOUNT MANAGEMENT I lost my account! If you’ve previously connected your game to an ATA ID, you can sign in with that to recover your existing account. (Please note that you won't be able to recover your account from the Beta!) To log into your ATA ID, follow the instructions below: 1. Tap on...
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